Comms are key
Comms are key
Through social media and emails, we have worked hard during this time to keep all of you, our clients, and our candidates up to speed. This has allowed us to maintain a high level of engagement for the business from clients and candidates, and has ensured we are constantly registering new high-calibre candidates and able to respond to the changing needs of our clients.
We have and will continue to go above and beyond, offering the same high quality support and guidance, whilst starting to work more flexibly. We are now taking forward the lessons we have learnt over these past months, to continue to offer a comprehensive package of online support as well as operating a physical presence in the office, and comms will remain key.
Repurposing the Office Space
With the business running successfully remotely, we are now stretching forward into our 42 day plan and repurposing the office for the return. This week, the Octopus space has been completely redesigned with the protection of candidates and the team at the heart of every choice. Gone are the seating area, computers, extra desks, visible paperwork or anything which could hamper the thorough and regular cleaning of the office. Now, clear signage and robust procedures, which ensure the safety of all. Using clearly outlined policies and procedures which all staff members have contributed to, we have tried to plan and prepare for all eventualities.
Our online window
Over the past few months changes to online behaviour has accelerated in pace, with other large-scale changes and, like any other business, it was vital we were able to keep up and meet demand. The launch of the new Octopus website came at the perfect time for the business. Although we couldn’t celebrate the launch as we had planned, the website has been the centrepiece of keeping the office running remotely. From candidate needs (remote registration, job application, timesheet submission etc.) to client needs (registering a vacancy, requesting a callback, or quickly updating the team about ongoing demands) the website has allowed us to continue to broaden our mentoring and personal on-boarding service.
Thank you for the feedback we received last week about returning to the office – the lessons learnt and shared make us all stronger.
We would like to hear from you again and ask: “What has been vital in ensuring the safety of your staff?”